Shipping Information

Domestic Shipping (United States)
We offer several shipping options for US customers:

  • Standard Shipping (3-7 business days) – Free on orders over $50
  • Expedited Shipping (2-3 business days) – $9.99
  • Priority Shipping (1-2 business days) – $14.99

International Shipping
We ship to most countries worldwide:

  • Canada/Mexico: 7-14 business days ($14.99)
  • Europe: 10-21 business days ($19.99)
  • Asia/Australia: 14-28 business days ($24.99)
  • Other regions: Varies by destination

Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays). During peak seasons or promotions, processing may take slightly longer.

Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking information. Please allow 24 hours for tracking to activate.

Shipping Restrictions
Some items may have special shipping requirements:

  • Fragile items may require additional packaging
  • Large orders may be shipped in multiple packages
  • Certain products cannot ship internationally

Undeliverable Packages
If a package is returned to us as undeliverable:

  • We will contact you to confirm shipping details
  • Additional shipping fees may apply for reshipment
  • Refunds will be issued minus original shipping costs

Missing/Lost Packages
If your tracking shows delivered but you haven’t received it:

  • Contact your local post office first
  • Check with neighbors or household members
  • If still missing, contact us within 14 days

Customs & Import Fees
International customers are responsible for:

  • Any customs duties or taxes
  • Providing accurate shipping information
  • Clearing packages through customs

Holiday Shipping
During holiday seasons:

  • Check our website for cutoff dates
  • Expedited shipping recommended for gifts
  • Delays may occur due to carrier volume

Need Help?
For shipping questions, please visit our Help Center for assistance. Include your order number in any inquiries.

Policy Updates
We may adjust shipping options and rates periodically. Current rates are calculated at checkout.